Publisher and responsible for contents:


Instinctiv Bicycles BV
Gedempt Hamerkanaal 253
1021KP Amsterdam
The Netherlands


Director: Andreas Knol
Company registration: 74292242
VAT number: NL8598.41.108B01
Bank: NL58 INGB 0008 9560 53

Phone: +31 20 820 2212
Monday – Friday: 9.00 – 18.00 hours


From 15 February 2016, the EU Commission provides a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes in connection with their online order without the intervention of a court. The Dispute Settlement Platform can be reached at the external link